Our country has experienced a huge growth in online shopping over the past year – its an amazing 128% growth and why not!! Who doesn’t love to shop from the convenience and comfort of one’s home with the goods being delivered right at your doorstep!!
Today I am going to review one of the leading online shopping websites in India : Jabong.Com
My parents have shopped several times from Jabong and my dad is always raving about the website services so when I was looking to buy a special lippy for my birthday I chose Jabong.
SITE ACCESSIBILITY :
The site opened at a click and the loading time was very less. Browsing is also without lag or loading difficulties. Usually online shopping sites having media rich content and take a lot of time to load but Jabong is pretty fast.
BROWSING THE SITE :
- Landing Page : I love how the landing page is so simplified – You are welcomed and there are two simple categories – Shop Women/Shop Men. This makes it so much easier and simpler to browse.
- There are also neat categories at the top :
- NEW IN, WOMEN, MEN, KIDS, HOME FASHION, BRANDS, DESIGNERS, SPORTS, SALE
- They also have a nice recommended for you column on the first page which magically displayed goods I am interested in 🙂
- They also have a blog to keep you updated with the latest trends and a newsletter sign up for you to easily grab latest offers
- Their refund and return policy is also easy and customer friendly. They support a pick up of the goods you want to return/refund as well as a drop ship facility which is indeed very good as not many sites do that.
THE SERVICES EXPERIENCE :
- I placed my order for Revlon colorburst matte balm on 6th august.
- Immediately after placing the order i got a SMS and an email with the confirmation of the order, my order number and expected date of delivery.
- The expected date of delivery mentioned in the mail was 12th august but I received the product on 8th august itself!! I was very happy with the prompt service of jabong 🙂 I have had horrifying experiences with some online shopping sites wherein even after their committed date was long past, there would be no sign of the product delivery but not with Jabong!! They were fast and delivered well before the expected date.
- I also received an sms on the day the product was to be delivered which was really good since I could arrange for the delivery to be received and adjust my timings accordingly.
- I also got an sms with a link for real time tracking of my order!! How cool is that!!
- The product was packed in an envelope bearing the Jabong logo and the host of categories of goods that are available at Jabong.
- The packaging was secure and sturdy and clearly mentioned that the product should not be accepted if the packaging is in a tampered condition.
- The backside of the packaging had my invoice tucked and was neatly sealed.
- My lippy was well packed and it was heartening to see that the company has taken a lot of care to pack a single lippy so securely. The product was bubble wrapped, then further plastic wrapped and was sealed with a tape inside.
- Thanks to the careful packaging my product reached me safely in perfect condition.
- The best part was Jabong also gave me free discount coupons!! There is a coupon for web shopping as well as shopping from their Android and iphone app.
THE VERDICT :
Overall I am very happy with the services of Jabong. They are prompt, hassle free and secure. I had a wonderful experience shopping with Jabong and I would love to shop from there again!!